Liberate

Liberate is a platform that is AI-driven and is intended to automate critical insurance processes, such as claims handling, underwriting, and consumer interactions. It improves efficiency, reduces operational costs, and simplifies workflows for insurance companies, underwriters, and agencies by integrating with existing systems.

Features of Liberate:

• Claims Automation: Eliminates the need for manual labor and enhances service efficiency by automating the claims process from First Notice of Loss (FNOL) to settlement.
• Underwriting Workbench: Improves underwriting efficacy by providing AI-driven decision-making support and automating data extraction.
• Digital Quote & Bind: Automates the quoting and binding process, thereby enabling real-time policy management without human intervention.
• Document AI & Inference: Employs artificial intelligence (AI) to analyze and extract critical information from documents, thereby reducing errors and enhancing precision.
• Integration Capabilities: Ensures compatibility with existing IT ecosystems by seamlessly integrating with major insurance platforms such as Guidewire and Duck Creek.

Positives:

• Enhanced Customer Experience: Enhances customer interactions through the implementation of completely digital, automated solutions.
• Operational Efficiency: Enhances turnover times and reduces costs by automating processes.
• Scalability: Capable of accommodating varying insurance product lines and company sizes.
• Data-Driven Insights: Offers real-time analytics to facilitate informed decision-making.

Negatives:

• Initial Setup Complexity: Necessitates substantial customization and setup.
• Training Requirement: In order to optimize the platform's advantages, users must undergo training.
• Reliance on Third-Party Platforms: The complete efficacy of the system is contingent upon the integration of external systems.

• Insurance Companies: Automating claims and underwriting processes.
• Brokers and Agencies: Improving operational workflows and customer service.
• Commercial Auto Insurers: Managing high volumes of underwriting data and claims.
  Home and property insurers: Increasing the speed of claims settlement and risk assessment.
• Technology Startups & Educational Institutions: Employing Liberate for backend automation, insurance research, and training.