Deskflow

Deskflow

(3 reviews)
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Deskflow utilizes AI technology to enhance employee experience, streamline help desk management, and optimize resource allocation, ultimately boosting productivity and cost-effectiveness.

Key AI Functions:productivity,information technology,support,task management,human resources,productivity tools,hr

Description for Deskflow

  • Connectivity between ITSM and HRIS Systems: Seamlessly interfaces with internal knowledge bases to connect ITSM and HRIS systems.
  • Efficient Help Desk Management: Manages repetitive help desk tasks ten times faster, boosting overall productivity.
  • Demo Alternatives: Provides live and recorded demo options to showcase its capability in co-managing teams interacting with employees.
  • Considerable Time Savings: Cuts issue resolution time by 50%, saving up to 90% of the time typically spent on employee communication and issue resolution.
  • Economical Resolution: Reduces time and resources needed to address employee problems, leading to significant financial savings.
  • Emphasis on Crucial Tasks: Enables HR staff to focus on critical responsibilities, enhancing cost management.
  • Improved Information Access: Offers 90% faster access to vital information, unlocking productivity opportunities across the organization.
  • Employee Empowerment: Facilitated by AI assistant Alfred, providing access to the entire knowledge base and taking initiative.
  • Human-Level Communication: Shortens response times and enhances productivity with automated, human-like answers to FAQs and requests.
  • Automated Ticket Creation and Assignment: Streamlines procedures and optimizes resource utilization by automatically creating and assigning tickets.

Use Cases for Deskflow

  • Implementing HR support automation for company employees.
  • Offering assistance center support at no cost to personnel.
  • Strengthening the employee experience.

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Reviews for Deskflow

3.3 / 5

from 3 reviews

Ease of Use

Ease of Customization

Intuitive Interface

Value for Money

Support Team Responsiveness

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