Deskflow

(3 reviews)

Deskflow utilizes AI technology to enhance employee experience, streamline help desk management, and optimize resource allocation, ultimately boosting productivity and cost-effectiveness.

Key AI Functions:productivity,information technology,support,task management,human resources,productivity tools,hr

Description for Deskflow

Connectivity between ITSM and HRIS Systems: Seamlessly interfaces with internal knowledge bases to connect ITSM and HRIS systems.
Efficient Help Desk Management: Manages repetitive help desk tasks ten times faster, boosting overall productivity.
Demo Alternatives: Provides live and recorded demo options to showcase its capability in co-managing teams interacting with employees.
Considerable Time Savings: Cuts issue resolution time by 50%, saving up to 90% of the time typically spent on employee communication and issue resolution.
Economical Resolution: Reduces time and resources needed to address employee problems, leading to significant financial savings.
Emphasis on Crucial Tasks: Enables HR staff to focus on critical responsibilities, enhancing cost management.
Improved Information Access: Offers 90% faster access to vital information, unlocking productivity opportunities across the organization.
Employee Empowerment: Facilitated by AI assistant Alfred, providing access to the entire knowledge base and taking initiative.
Human-Level Communication: Shortens response times and enhances productivity with automated, human-like answers to FAQs and requests.
Automated Ticket Creation and Assignment: Streamlines procedures and optimizes resource utilization by automatically creating and assigning tickets.

Use Cases for Deskflow

Implementing HR support automation for company employees.
Offering assistance center support at no cost to personnel.
Strengthening the employee experience.

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Reviews for Deskflow

3.3 / 5

from 3 reviews

Ease of Use

Ease of Customization

Intuitive Interface

Value for Money

Support Team Responsiveness

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