Description for Social Intents
Social Intents offers a comprehensive solution merging Live Chat and AI Chatbots to engage website visitors across platforms like Slack, Microsoft Teams, and Google Chat, enhancing customer interaction and sales.
Features of Social Intents:
Pre-chat surveys: Gather valuable insights from visitors before initiating chat sessions.
Customizable chat widgets: Tailor chat interfaces to match branding and user experience requirements.
Proactive chat invitations: Prompt visitors to engage in chat based on predefined criteria, improving user engagement.
Automated responses: AI-powered chatbots handle inquiries, capture leads, and escalate complex conversations to human agents.
Seamless integration: Integrates effortlessly with existing CRM, ticketing, and lead systems, ensuring smooth customer support and sales processes.
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