PolyAI

PolyAI

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Poly ai is a voice assistance tool that is fueled by AI and is intended to improve brand experiences and provide precise resolutions.

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Key AI Functions:IT,hr,human resources,sales,misc tools

Description for PolyAI

Poly ai is a voice assistance tool that is fueled by AI and is intended to improve brand experiences and provide precise resolutions in a variety of industries, such as banking, hospitality, retail, telecommunications, insurance, and healthcare.

Featuers of Poly AI:

  • Voice Assistance: Provides interactive and seamless voice-based consumer support.
  • Brand Experience Delivery: Improves customer engagement by ensuring that voice interactions are consistent with the brand's values.
  • Accurate Resolution: Offers precise solutions to customer inquiries to ensure the efficient deliverance of services.
  • Industry-Specific Applications: Customized for industries including finance, hospitality, retail, telecommunications, insurance, and healthcare.

Pricing for PolyAI

Use Cases for PolyAI

  • Scaled Resolution of Complex Inquiries 24 hours a day, seven days a week, increases capacity without incurring additional costs.
  • Enhancing Revenue Generation: Promptly address all customer inquiries and interactions, thereby cultivating customer loyalty, trust, and involvement.
  • Enhancement of Customer Experience: By mitigating wait times, IVR interactions, and misroutes, an increase in Customer Lifetime Value (CLV) and a reduction in CSAT/NPS.
  • Increase agent satisfaction by mitigating attrition and allowing them to concentrate on tasks that are personally significant.
  • Operational Excellence: Seize new business opportunities, identify issues, and gain actionable insights from real-world conversations.
  • Proficient Leaders: Enhance metrics while mitigating risk, construct a brand renowned for its exceptional customer service, and modernize the CX stack.
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