Description for Kotae
Kotae is an AI chatbot that is specifically engineered to assist small businesses in the efficient management of inquiries and the automation of customer interactions. It facilitates seamless global communication by supporting over 80 languages and is propelled by ChatGPT. Users can ensure that the chatbot's responses are consistent with their brand's voice by customizing and training it without the need for coding. By automating up to 80% of routine inquiries, the utility enables businesses to concentrate on more intricate inquiries and improves customer satisfaction.
Features of Kotae:
- Multilingual support: Facilitates global engagement by communicating in more than 80 languages.
- Customization and training without coding: Utilizes website data, FAQs, and training files to customize responses.
- Automation of routine customer inquiries: Efficiently addresses common inquiries, thereby reducing workload.
- Appearance customization options: Enables the customization of logos, theme hues, and design.
- Continuous enhancement of response quality and accuracy with updated training data: Available 24/7.
Use Cases for Kotae
- 24/7 customer support: Deploy Kotae to address routine inquiries, thereby enhancing the customer experience and response timings.
- Simple chatbot training: Tailor responses to the business's distinctive tone by utilizing website data and FAQs.
- Global customer engagement:** Employ multilingual support to establish connections with consumers in various regions.
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