Description for InboxPilot
InboxPilot is an AI-powered chatbot for email that utilizes a company's internal data to automatically compose and send responses, thereby streamlining customer support and managing high-volume email accounts through platforms such as Gmail, Outlook, and Zendesk..
Features of InboxPilot:
- Custom Trained Chatbot for Emails: Trains on your company's data to generate accurate replies.
- Seamless Integration: Integrates seamlessly with Gmail, Outlook, and Zendesk for real-time automation.
- Custom Answers: Allows for the creation of specific responses to provide greater control over email handling.
- Intelligent AI to Human Handover: Transfers queries to human agents when the AI is unable to resolve them.
- Agent Instructions: Enables the customization of AI tone and demeanor to align with the brand's voice.
Use Cases for InboxPilot
- Customer Support Automation: Effortlessly manage support@ or info@ accounts by utilizing AI-generated responses.
- High-Volume Inbox Management: Automate the management of repetitive email queries at a large scale.
- Zendesk Ticket Resolution: Utilize custom-trained AI to automate support ticket replies within Zendesk.
- Customizable AI Response Tone: Align email replies with company branding by following agent instructions.
- Fallback to Human Agents: Transfer unresolved queries to staff to guarantee a seamless customer experience.
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