Should my representatives inform clients that their calls are being recorded?

We advocate for it as a recommended best practice. It is extraordinarily convenient to pull off during appointed sales calls, such as discovery or demonstration calls. The prospect will typically consent 95% of the time if the representative asks, "Do you mind if I record this call so I don't have to hastily take notes?"

How secure are my data and recordings?

All customers receive the utmost measure of security from Gong. In addition to SOC2 Type II and EU Privacy Shield compliance, Gong complies with the forthcoming GDPR (General Data Protection Regulation). Amazon data centers store recordings and all other data (including transcript data), which is encrypted both at rest and in transit.

Which type of organization is an ideal client for Gong?

Expert B2B sales teams that conduct business via conference calls or telephone and require the ability to record and access sales calls for reporting purposes.

Home AI Tools Gong

Gong

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Gong, an AI-powered revenue intelligence platform, offers accurate conversation insights, diverse channel data gathering, and revenue process optimization, making it ideal for organizations aiming to unlock their revenue potential.

Key AI Functions:sales,social media,productivity tools

Description for Gong

Gong is a comprehensive revenue intelligence platform leveraging AI to drive revenue growth by enhancing customer engagement, accurate forecasting, and team productivity.

Features of Gong:

Guidance and insights enabled by AI
95% accurate conversation intelligence forecasts
Gathering conversational information from diverse channels
Influencing revenue processes and results

Pricing for Gong

Use Cases for Gong

AI-powered conversation intelligence: Analyze customer conversations across various channels for a comprehensive understanding of customer needs, aiding in tailored interactions and improved sales tactics.

Leverage purpose-built AI models: Optimize pipeline performance, identify coaching opportunities, and evaluate customer feedback efficiently, leading to enhanced sales outcomes.

Revenue intelligence platform: Achieve 95% accuracy in sales forecasting, enable data-driven decision-making, ensure consistent strong quarter performance, and boost email response rates by 80% for greater customer engagement and revenue growth.

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