Floatbot.AI

FloatBot is a no-code, comprehensive conversational AI platform that allows organizations to create and implement chatbots, voicebots, and AI agent assistants for essential business functions. It amalgamates many data sources and channels to augment consumer experiences and optimize business processes.

Features of FLoatBot:

• No-Code/Low-Code Platform: Enables enterprises to develop and implement conversational AI bots without necessitating programming expertise.
• Comprehensive AI Solutions: Facilitates chatbots, voicebots, AI assistant agents, and ASR as a Service inside a unified platform.
• Pre-Built Industry Solutions: Provides ready-to-implement solutions for sectors including Insurance, Banking, Healthcare, and Financial Services.
• Flawless Integration: Integrates with prominent contact center technology suppliers such as Genesys, NICE InContact (CXOne), AVAYA, and Cisco WebEx.
• Powered by Generative AI: Utilizes generative AI to facilitate automated interactions, improving efficiency and user experience.

• Customer Service Automation: Automates customer interactions via chatbots and voicebots, minimizing human labor and enhancing response times.
• AI Coaching for Contact Centers: Offers AI support for contact center agents to improve performance and customer service.
• Sector-Specific Solutions: Provides customized offerings for industries such as finance, healthcare, and insurance.
• Compatibility with Current Systems: Seamlessly interfaces with current contact center platforms and data repositories to enhance operational efficiency.
• Business Process Optimization: Enhances efficiency in essential processes with automated conversational agents, hence increasing productivity and minimizing expenses.