Description for BotifyNow
BotifyNow is an AI chatbot that is document-aware and utilizes RAG as a service to provide context-specific, accurate, and perpetually updated responses by crawling and syncing with your documents and websites.
- Context-Aware Responses: Employs RAG technology to produce responses that are directly based on the content you have provided.
- Industry-Specific Knowledge: Facilitates the customization of chatbot comprehension for industry-specific terminology and inquiries.
- Automatic Content Syncing: Consistently updates to ensure that the response is accurate in response to changes in the content.
- Multisector Application: Facilitates utilization in healthcare, education, government, and e-commerce scenarios.
- Customer Support Powered by AI: Handles Tier 1 support, drafts responses, and assists agents by automating repetitive queries.
Use Cases for BotifyNow
- Healthcare Support: Provides patients with information regarding insurance, appointment scheduling, and care resources.
- *Educational Assistance: Offers students access to course-related information and resources at all hours of the day.
- E-commerce Guidance: Provides assistance to users regarding order status, product information, and return procedures.
- Government Services: Provides precise information regarding public services, documentation, and procedures.
- Optimization of Customer Service: By utilizing AI chat to address routine queries and frequently asked questions, the support burden is reduced.
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