Canny
Canny is a consumer feedback management platform that consolidates product feedback, reveals insights, prioritises requests, and assists teams in developing roadmaps and disseminating updates to facilitate informed product decisions.
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Description for Canny
Canny is a consumer feedback management program intended to consolidate product comments, reveal insights, and assist teams in making educated product decisions. It functions as a comprehensive platform for consolidating comments, prioritising future developments, and ensuring all stakeholders are informed.
Features of Canny
- Collect input: Enables users to aggregate, evaluate, and systematise input from diverse sources in a single centralised repository. It can autonomously collect and eliminate duplicate feedback while integrating with customer support systems.
- Analyse Feedback: Assists in revealing customer insights by identifying features with the greatest potential revenue impact, linking customer data to feedback, and forming user segments.
- Prioritize Requests: Users can build a customizable prioritization formula to score feedback and feature requests, focusing on those with the biggest impact.
- Construct Roadmaps: Facilitates the development of public or private roadmaps to inform stakeholders, and integrates with project management platforms like Jira and Asana.
- Disseminate Updates: A public changelog can be established to inform and engage the audience, including extensive release notes along with feature requests.
Use Cases for Canny
- Consolidate product feedback from multiple sources for enhanced management.
- Prioritise feature requests according to their prospective financial impact.
- Develop public or private roadmaps to ensure stakeholders are apprised of product development.
- Maintain audience engagement by creating a public changelog and informing users of new releases.
FAQs for Canny
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